RETURN

Thank you for making a purchase. We hope you are satisfied with your order. However, if you encounter any issues with a damaged product or incorrect product, we offer a full refund or exchange within 7 days after receiving your order. To report any product-related complaints, please reach out to our customer care via email at ( info@shipperli.com ) Make sure to include the purchased item, invoice, and tags, and keep the product in its original packaging in unused condition.

RETURN POLICY

To be eligible for a full refund or exchange, you must return the product within 7 days after receiving it. After we receive your returned product, you will be issued a refund or exchange. All returned items must be new and unused.

RETURN PROCESS

To initiate a return, please email our customer service at ( info@shipperli.com ) to obtain a Return Merchandise Authorization (RMA) number. Once you have received the RMA number, securely place the item in its original packaging and send the return to the provided address in the Return form page.

Please note: that you are responsible for all return shipping charges. We require a tracking number for the returned parcel.

REFUND POLICY

If you experience any issues with the product or receive a damaged or incorrect item, we gladly offer a full refund. Products must be returned within 7 days of receiving them, and they must be in their original sealed packaging without any removed tags.

REFUND PROCESS

Upon receiving and inspecting your return, we will process your refund. Please allow 2-4 billing cycles for the refund to appear in your account, depending on your account company. We will notify you via email once your return has been processed.

EXCHANGE POLICY

we provide an exchange service for our products. If you received a damaged or incorrect product we gladly offer a exchange of the product. Products must be returned for exchange within 7 days of receiving them, and they must be in their original sealed packaging without any removed tags.

EXCHANGE PROCESS

To initiate a exchange, please email our customer service at ( info@shipperli.com ) to obtain a Exchange Merchandise Authorization (EMA) number. Once you have received the EMA number, securely place the item in its original packaging and send it to the provided address in the Exchange form page.

Please note: that you are responsible for all exchange shipping charges. We require a tracking number for the exchange returned parcel.

WHAT HAPPENS IF THERE IS A DELAY WITH MY ORDER?

If there is a delay in delivery due to uncontrollable circumstances such as an epidemic, strike, war, earthquake, flood, virus, storm, heavy snow, or the COVID-19 situation, we will promptly notify you and provide an updated estimated delivery date.

ORDER CANCELLATIONS

If you wish to cancel your order, please inform us within 2 days before it is processed. There will be no cost for cancellation. Please contact our customer service to request a cancellation.

EXCEPTIONS

For defective or damaged products, please contact us using the details below to arrange a refund or exchange.

QUESTIONS EMAIL

If you have any questions regarding our Refund & Exchange policy, please contact us at:

EMAIL: info@shipperli.com

WHATSAPP: +92 314 5078663